Return and exchange is applicable to the following conditions:
Delivered within 7 days (Not applicable to Apple products);
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
The product to be returned may require to be inspected by authorized dealer and issue an inspection report that certified a product quality problem. This policy applies to brands including but not limited to Nintendo, Samsung and XiaoMi.
Refund and exchange is not applicable for all Apple products. Customers may visit the Apple Authorized Service Provider for product support and assistant with the original invoice issued by J SELECT during warranty period. All matters and disputes will be subject to the final decision of Apple Authorized Service Provider.
Refund and exchange policies for Samsung home appliances products, please refer to “Additional Info” section in the product page.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Describe the damage that has occurred by sending an email to email@example.com
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to firstname.lastname@example.org or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
In its shapes, the Smeg toaster combines ergonomics, functionality, and aesthetic balance. Breakfast, lunch, brunch, or snack - when you fall in love with the Smeg 50’s Style toaster, you’ll find every available excuse to use it.
Symbolic objects, icons that transform the space that they occupy, the new 50’s Retro Style small appliances recollect the past. They are capable of shaping everyday spaces, they breathe new life into old ways and preceding habits, such as is the way in art and memory.
Functionality and Style REHEAT to heat toast or slices of bread, or to continue toasting if the result was not satisfactory, DEFROST is useful for frozen slices of bread, and BAGEL is to only brown one side of the bread without toasting the other.
Crumb Tray Stainless steel tray, removable for easy cleaning.
High performance Self-centering racks in the compartments to ensure even toasting of slices of bread, whatever size they may be. When the selected toasting time has finished, the slices pop up automatically. Sandwich racks facilitate the heating of the bread with desired filling, and the bun warmer can be used to heat paninis, focaccia, or brioche, and serve them warm directly to the table.