Return and exchange is applicable to the following conditions:
Delivered within 7 days;
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Describe the damage that has occurred by sending an email to firstname.lastname@example.org
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to email@example.com or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
Parrot POT - The flowerpot that tends to your plants while you're away!
The Parrot Pot is a smart flowerpot that helps your plants flourish. The self-watering system and four built-in sensors monitor your plant around the clock. It's gardening made easy!
THE RIGHT AMOUNT AT THE RIGHT TIME The "Perfect Drop" irrigation system waters your plant when it needs it. The Parrot Pot automatically adapts to the plant's natural life-cyle and ajusts water consumption accordingly, giving your plant just the right amount of water at the right time. Enjoy lush, thriving plants!
GO ON HOLIDAY AND LET YOUR PLANTS FLOURISH! The Parrot Pot's self-watering "Plant Sitter" mode ensures up to a month of unattended care for your plant. Keeps your plant alive and healthy by adjusting watering levels. Leave with peace of mind and find healthy, happy plants when you return home.
FOR HEALTHY, HAPPY PLANTS The Parrot Pot's four built-in sensors monitor light, temperature, soil moisture and fertiliser levels in real time. Sends out customised recommendations and alerts to help you better care for your plant. Getting greenfingers has never been so easy!
USE THE PARROT POT BOTH INDOOR AND OUTDOOR The Parrot Pot is autonomous, wireless and runs on 4 AA batteries. Perfect for the home, garden, or office – it goes with everything! What's more, the Parrot Pot's sturdy, anti-UV treated ABS plastic cover only requires minimal upkeep.
BUY ONE PARROT POT, WE’LL PLANT ONE TREE ! GET INVOLVED WITH US! It has long been argued that environmental restoration projects have an obligation to and will benefit from working alongside local communities. Together with Weforest, we are engaging rural families all the way from decision making to planting to make sure their livelihood needs are met alongside our restoration objectives. Working with local communities benefits nature and people alike.
YOU'RE READY TO GARDEN Light, temperature, level of fertilizer, soil humidity and water reservoir level: you are connected in real time to your plant's health. You know precisely what it needs. All the data collected is sent to your smartphone or your tablet with Bluetooth Low Energy wireless technology, an eco-friendly standard. Furthermore, you have access to a database of more than 8,000 plants, for which you are given personalised advice.
Capacitive soil moisture sensor (measurement range: 0 to 50%)
Fertiliser level sensor
Light sensor: 0 to 1000 μmol m-2. s-1
Air temperature sensor: 0°C to +55°C
Rain and water resistant (IPX5 rating)
Diameter x height: 20.5 cm x 31.2 cm
1.5 kg (incl. batteries)
Operating temperature: 0°C to 55°C
Material: ABS, PP, rubber
LED status indicator (red, green)
Built-in water tank: 2.2 litres
Soil volume: 2.4 litres
Batteries: 4 AA
CONNECTIVITY & APPS
Connection via Bluetooth® Smart/Bluetooth V4.0 BLE
Free Parrot Flower Power app
Application programming interface (API)
HK Distributor provided 1-year warranty services.
“Outlet Products”* are NOT entitled Asia Miles earning.
“Outlet Products” are sold at deep discounts. However, there might be considerable cosmetic blemishes (scratches, stains and/or other minor flaws) of product packaging that do not affect performance.
“Outlet Products” offered by J SELECT Online Store are presented in the form of digital photographs of the actual products. Minor differences between this presentation and how the products really appear do not constitute a defect in the products ordered.
Please note that “Outlet Products” inventory is sold on a "first-come, first-served" basis and changes rapidly. "Outlet Products" may no longer be available or obtainable at the time of the customer’s visit. For inquiries, please contact us via firstname.lastname@example.org.
“Outlet Products” are entitled warranty service from respective Hong Kong authorised dealers. Please refer to the product page or warranty card inside the packaging for details.