Juvena Calming Cleansing Milk (200 ml)
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- Mild cleansing
- Made with soothing water lily extract and unique Vitamin Prepare Complex
- Pampering cleansing milk to make your skin feel wonderfully relaxed
- Suitable for normal to dry skin
Return & refund policy
Last updated: 2 Mar 2020
Return and exchange is applicable to the following conditions:
Delivered within 7 days;
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Describe the damage that has occurred by sending an email to email@example.com
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to firstname.lastname@example.org or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
Pampering cleansing milk to make your skin feel wonderfully relaxed.
For skin that needs very mild cleansing. This calming cleansing milk with soothing water lily extract and the unique Vitamin Prepare Complex gently cleanses and comforts the skin while maintaining its moisture. Gently cleansed and soothed skin. Perfectly prepared for the care products to follow.
- Vitamin Prepare Complex
- Water Lily Extract
Water Lily is a plant that grows in water of ponds. Its big leaves are spread on the surface of the water while its flowers seem to float over them. Since times gone by water lilies are regarded as symbols of freshness, purity, beauty and tranquility. Calming effects are attributed to the extract.
Every morning and evening spread over face and neck with circular movements. Remove with water or tissue.
Normal to dry skin