- Philips viva collection kettle - HD9355/92 has a 360-degree base
- Philips viva collection kettle - HD9355/92 will automatically shut off
- Philips viva collection kettle - HD9355/92 is equipped with boil-dry protection
- Cord storage
- Flat heating element
K11 MUSEA store
Not available
PopCorn store
Available
Online store
Available
Refund policy
REFUND & RETURN POLICY
Last updated: October 21st, 2021
Return and exchange is applicable to the following conditions:
Product Defect
- Delivered within 7 days (Not applicable to Apple products);
- A certified product quality problem;
- The application must be a product of the same model and the same color as originally purchased;
- If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
- Damage caused by personal accident are not applicable;
- Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
- Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
- The product to be returned may require to be inspected by authorized dealer and issue an inspection report that certified a product quality problem. This policy applies to brands including but not limited to Nintendo, Samsung and XiaoMi.
- Refund and exchange is not applicable for all Apple products. Customers may visit the Apple Authorized Service Provider for product support and assistant with the original invoice issued by J SELECT during warranty period. All matters and disputes will be subject to the final decision of Apple Authorized Service Provider.
- Refund and exchange policies for Samsung home appliances products, please refer to “Additional Info” section in the product page.
Supporting Documents for the Application:
- Photo or video of the defective item;
- Product with complete original packaging;
- All product accessories and manual came with the original packaging;
- Product warranty card (a clean copy without filling in the information);
- Receipt of the purchase;
- Delivery invoice;
Application procedures:
- Describe the damage that has occurred by sending an email to cs@jselect.com
- For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
- For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
Remarks:
- This Application applies to both J SELECT online and offline stores.
- Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
- Customer may cancel online orders by sending an email to cs@jselect.com or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
- J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
- In case of dispute, J SELECT reserves the right for final decision.
Overview Specification Warranty Review (0)
Cord winder for easy adjustment and storage
The cord can be wrapped underneath the base, so it's the right length for any kitchen and easily stored away.
Easy refilling through lid or spout
Philips viva collection kettle - HD9355/92 can be filled through the spout or by opening the spring lid.
Keep warm function with no reboiling
The keep warm feature maintains the water in Philips viva collection kettle - HD9355/92 at a selected temperature so you don't need to reboil.
Cordless kettle with 360° pirouette base
A concealed stainless steel heating element ensures fast boiling and easy cleaning.
Easy-to-read water level indicator
The water level is easy to read with an indicator located underneath the handle.
Multi safety system against boil-dry
Multi safety system against boil-dry, with auto-switch off when the water is ready.
Spring lid with large opening for cleaning
A push-button lid opens smoothly at the touch of a button, avoiding steam contact. The large opening simplifies cleaning.
Pilot light indicates when the kettle is switched on
Elegant indicator light incorporated in the power switch illuminates when Philips viva collection kettle - HD9355/92 is turned on.
Durable full stainless steel body for long life
Durable full-metal design in food-grade brushed stainless steel for long, reliable use.