Philips RO water dispenser - ADD6910DG/90
- Instant heating technology
- Provides water of various temperatures within seconds
- AquaShield all-in-one RO filtration
Refund policy
REFUND & RETURN POLICY
Last updated: October 21st, 2021
Return and exchange is applicable to the following conditions:
Product Defect
- Delivered within 7 days (Not applicable to Apple products);
- A certified product quality problem;
- The application must be a product of the same model and the same color as originally purchased;
- If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
- Damage caused by personal accident are not applicable;
- Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
- Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
- The product to be returned may require to be inspected by authorized dealer and issue an inspection report that certified a product quality problem. This policy applies to brands including but not limited to Nintendo, Samsung and XiaoMi.
- Refund and exchange is not applicable for all Apple products. Customers may visit the Apple Authorized Service Provider for product support and assistant with the original invoice issued by J SELECT during warranty period. All matters and disputes will be subject to the final decision of Apple Authorized Service Provider.
- Refund and exchange policies for Samsung home appliances products, please refer to “Additional Info” section in the product page.
Supporting Documents for the Application:
- Photo or video of the defective item;
- Product with complete original packaging;
- All product accessories and manual came with the original packaging;
- Product warranty card (a clean copy without filling in the information);
- Receipt of the purchase;
- Delivery invoice;
Application procedures:
- Describe the damage that has occurred by sending an email to cs@jselect.com
- For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
- For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
Remarks:
- This Application applies to both J SELECT online and offline stores.
- Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
- Customer may cancel online orders by sending an email to cs@jselect.com or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
- J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
- In case of dispute, J SELECT reserves the right for final decision.
Overview Specification Video Warranty Review (2)
RO filtration removes 110 kinds of harmful substances*
- The innovative AquaShield All-in-One RO filter removes 110 kinds of harmful substances that may exist in the tap water*, delivering similar water quality as distilling
UV-LED eliminates 99.9% of bacteria**
- UV-C LED triggers a photochemical reaction to destroy the DNA of bacteria
- It acts as the second line of defense, eliminating up to 99.9%** of bacteria in the filtered water tank, further ensuring the water cleanliness
Fresh hot water on demand in 3 seconds
- Thanks to the instant heating technology, the fresh hot water comes out within seconds, at the exact temperature you like
- No more waiting
* 101 kinds of substances are tested by international certification and testing agency SGS/BV under laboratory conditions, and the other 9 kinds of substances are tested by internal laboratory.
**Tested by international certification and testing agency BV under laboratory conditions.
4 preset temperatures for your different needs
- Precisely controlled temperatures for your different needs
- No more waiting for cooling down to a specific temperature
- No matter coffee, tea or honey water, you can always make your favorate drink within seconds
4 preset water volumes for your different needs
- 150ml, 210ml, 300ml, and 500ml, you can always find the best volume setting for your favorite cups
Plug and play; no installation required
- No installation needed for the dispenser
- With a compact design, you can put it anywhere at home
Long-life filtration lasts up to 12 months***
- The all-in-one RO filter lasts up to 12 months***
- You only need to replace the filter once a year and enjoy your clean water supply the rest of the time
Safety lock to prevent mis-operation or burning
- When the output water temperature is above 45 celsius, the safety lock will be automatically activated to prevent mis-operation or scalding
Detachable water tank for easy refilling
- The 4L raw water tank is detachable, which is easy to take out to refill and wash
- No more heavy lifting
***Tested by internal laboratory. Assuming usage of 6L/day.
4,000 single-use plastic bottles saved per year****
- The best packaging is no packaging
- No more heavy carry and queuing up to buy bottled water
- Pure-tasting water comes on demand straight from your dispenser
No more re-boiled; less energy spent
- Heat up just at the moment you dispense
- No more extra energy to keep warm, or re-boil
- Freshness for you, and energy-saving for the world
****Compared to 500ml bottled water. Filter capacity is up to 2000L.
Filtration performance
- Filter model: ADD550
- Filtration level: 5-stage
- Filter precision: RO: 0.0001 µm
- RO membrance origin: Korea
- Recommended filter lifetime: 12 months***
- Viruses reduction: up to 99.999%
- Bacteria reduction: up to 99.999%
- Lead reduction: up to 99.9%
- Pesticides reduction: up to 99.9%
- Chlorine reduction: up to 99.9%
- PFOA reduction: up to 99.9%
- PFOS reduction: up to 99.9%
- Water hardness reduction: up to 99%
General specifications
- Water temperature: Ambient, 45, 85, 95 °C
- Water volume: 150, 210, 300, 500ml
- Raw water tank: 4L
- UV sterilaztion: yes
- Filter lifetime indicator: yes
- Input water temperature: 5-38 °C
- Applicable inlet water: Municipal tap water
- Product size: 232*250*424mm
Heating performance
- Heating power: 2200W
- Heating method: Instant heating