Dyson V12s Detect Slim Submarine wet and dry vacuum cleaner
- Dyson V12s Detect Slim Submarine wet and dry vacuum cleaner - deep cleaning power. Now washes hard floors. All in one machine.
- Dyson V12s Detect Slim Submarine wet and dry vacuum cleaner - Removes spills and tough stains.
- Dyson V12s Detect Slim Submarine wet and dry vacuum cleaner - Reveals 2x more invisible dust
- Dyson V12s Detect Slim Submarine wet and dry vacuum cleaner - Captures hair without tangling.
Refund policy
REFUND & RETURN POLICY
Last updated: October 21st, 2021
Return and exchange is applicable to the following conditions:
Product Defect
- Delivered within 7 days (Not applicable to Apple products);
- A certified product quality problem;
- The application must be a product of the same model and the same color as originally purchased;
- If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
- Damage caused by personal accident are not applicable;
- Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
- Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
- The product to be returned may require to be inspected by authorized dealer and issue an inspection report that certified a product quality problem. This policy applies to brands including but not limited to Nintendo, Samsung and XiaoMi.
- Refund and exchange is not applicable for all Apple products. Customers may visit the Apple Authorized Service Provider for product support and assistant with the original invoice issued by J SELECT during warranty period. All matters and disputes will be subject to the final decision of Apple Authorized Service Provider.
- Refund and exchange policies for Samsung home appliances products, please refer to “Additional Info” section in the product page.
Supporting Documents for the Application:
- Photo or video of the defective item;
- Product with complete original packaging;
- All product accessories and manual came with the original packaging;
- Product warranty card (a clean copy without filling in the information);
- Receipt of the purchase;
- Delivery invoice;
Application procedures:
- Describe the damage that has occurred by sending an email to cs@jselect.com
- For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
- For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
Remarks:
- This Application applies to both J SELECT online and offline stores.
- Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
- Customer may cancel online orders by sending an email to cs@jselect.com or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
- J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
- In case of dispute, J SELECT reserves the right for final decision.
Overview Specification Warranty Review (0)
Washes hard floors with clean water from start to finish
- Motorised wet roller picks up liquids, debris and tough stains, which are continuously extracted from the roller with each rotation.
Washes hard floors all around your home
- Engineered to clean tile, stone, wood, ceramic, vinyl, linoleum and laminate floors.
Dyson V12s Detect Slim Submarine wet and dry vacuum cleaner - Washes hard floors all around your home
Pet mess
- Washes pet food spills and muddy paw prints from kitchens and busy entrance ways.
Mealtime clean-ups
- Manoeuvres easily around obstacles to quickly pick up spilt baby food and drink.
Bathroom stains
- Tackles toothpaste, tough stains and dried-on liquids from bathroom floors.
Powerful and intelligent vacuum technology deep cleans all floor types
Fluffy Optic™ cleaner head illuminates dust
- A blade of light reveals twice as much invisible dust on hard floors.
Hair screw tool with anti-tangle technology
- Picks up long hair and pet hair without tangling. Conical brush bar spirals hair into the bin in seconds.
Dyson V12s Detect Slim Submarine wet and dry vacuum cleaner - Technology
Powerful suction
- A Dyson Hyperdymium™ motor spins at up to 125,000rpm to deliver powerful suction for a comprehensive deep clean.
Up to 60 minutes' run time
- Advanced seven-cell battery for whole-home deep cleaning. Easily swap with an additional battery (available separately) for even longer cleans.
Compact. Powerful. Intelligent.
- Built-in piezo sensor counts the number of dust particles picked up. Suction power automatically adapts to the level of dust detected.
Root Cyclone™ technology
- 11 root cyclones generate centrifugal forces of up to 100,000g to remove dust from the airflow – with no loss of suction.
Whole-machine HEPA filtration
Multi-stage filtration
- Fully-sealed filtration system seals in microscopic dust, expelling cleaner air, for a healthier home.
Advanced HEPA filtration
- Whole-machine HEPA filtration captures 99.99% of particles as small as 0.1 microns (µm).
Captures microscopic particles
- Removes particles as small as allergens, mould spores, dust mites, and pet dander.
Dyson V12s Detect Slim Submarine wet and dry vacuum cleaner - All features
Single-button power control
- No need to hold the trigger. You can swap hands while navigating obstacles, making cleaning easier.
Click-in battery
- Remove and replace at the press of a button to double your run time.
No-touch bin emptying
- Hygienic ejection mechanism drives dust and debris deep into your bin, in one action.
Dyson V12s Detect Slim Submarine wet and dry vacuum cleaner - All features
Washable parts
- The filter and Fluffy™ brush bar can both be washed to remove dust build-up and optimise performance.
Easy clean wet roller head
- Wet roller can be washed with household anti-bacterial detergents diluted to recommended ratio.
Drip tray
- Collects any water droplets and stores your Dyson Submarine™ wet roller head.
Dyson V12s Detect Slim Submarine wet and dry vacuum cleaner - All features
Docking station
- Drops into the wall-mounted charging dock, ready for your next clean.
Compact and manoeuvrable
- Low-profile cleaner head helps you reach under furniture and into tight spaces.
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In the box | 1. Fluffy Optic™ cleaner head 2. Submarine™ wet roller head 3.Hair screw tool 4.Combination tool 5.Low reach adaptor 6.Awkward gap tool 7.Scratch-free dusting brush 8.Extension hose 9.Charger 10.Wall dok™ 11.Drip tray |