- Now washes hard floors. All in one machine
- Removes spills and tough stains
- The entire machine is 10.9% lighter
- Engineered for versatile cleaning
Refund policy
REFUND & RETURN POLICY
Last updated: October 21st, 2021
Return and exchange is applicable to the following conditions:
Product Defect
- Delivered within 7 days (Not applicable to Apple products);
- A certified product quality problem;
- The application must be a product of the same model and the same color as originally purchased;
- If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
- Damage caused by personal accident are not applicable;
- Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
- Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
- The product to be returned may require to be inspected by authorized dealer and issue an inspection report that certified a product quality problem. This policy applies to brands including but not limited to Nintendo, Samsung and XiaoMi.
- Refund and exchange is not applicable for all Apple products. Customers may visit the Apple Authorized Service Provider for product support and assistant with the original invoice issued by J SELECT during warranty period. All matters and disputes will be subject to the final decision of Apple Authorized Service Provider.
- Refund and exchange policies for Samsung home appliances products, please refer to “Additional Info” section in the product page.
Supporting Documents for the Application:
- Photo or video of the defective item;
- Product with complete original packaging;
- All product accessories and manual came with the original packaging;
- Product warranty card (a clean copy without filling in the information);
- Receipt of the purchase;
- Delivery invoice;
Application procedures:
- Describe the damage that has occurred by sending an email to cs@jselect.com
- For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
- For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
Remarks:
- This Application applies to both J SELECT online and offline stores.
- Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
- Customer may cancel online orders by sending an email to cs@jselect.com or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
- J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
- In case of dispute, J SELECT reserves the right for final decision.
Overview Specification Warranty Review (1)
Powerful suction
A Dyson Hyperdymium™ motor spins at up to 120,000rpm to deliver powerful suction for a comprehensive deep clean.
Root Cyclone™ technology
11 root cyclones generate centrifugal forces of up to 100,000g to remove dust from the airflow – with no loss of suction.
Up to 40 minutes of run time
Advanced seven-cell battery provides fade-free power for whole-home deep cleaning. Easily swap with an additional battery (available separately) for even longer cleans.
Advanced, whole machine filtration
Fully-sealed, five-layer filtration system captures dust and allergens, and keeps them trapped in the bin. So it emits cleaner air.
Three power modes
Three cleaning modes optimized for a variety of tasks. The right balance of power and run time where you need it.
Compact and manoeuvrable
Low-profile cleaner head helps you reach under furniture and into tight spaces.
No-touch bin emptying
Hygienic ejection mechanism drives dust and debris deep into your bin, in one action.
Easy clean wet roller head
Wet roller removes from the cleaner head for easy washing so it's ready for your next clean.
Collects any water droplets and stores your Dyson Submarine™ wet roller head.
Click-in battery
Remove and replace at the press of a button to double your run time.
Cyclone technology | 11 Cyclones |
Suction power | 100 AW |
Bin volume | 0.30L |
Filtration | Whole-machine filtration |
Cleaner head | Submarine™ wet roller head Slim Fluffy™ cleaner head |
Run time | Up to 40 minutes |
Height | 1137mm |
Length | Dry: 251mm Wet: 253mm |
Width | Dry: 265mm Wet: 257mm |
Charge time | 4 hours |
Weight | 1.8kg |