- The Hybrid Active Noise Cancellation (ANC) of Jabra Elite 5 True Wireless earphone blocks more background noise
- Dedicated microphones to reduce wind noise
- Bluetooth Multipoint connection keeps you connected to 2 devices at once
- Jabra Elite 5 True Wireless earphone has up to 7 hours battery, 28 with wireless charging case
- Fine-tuned 6mm speakers
PopCorn store
Available
Online store
Not available
PopCorn store
Available
Online store
Available
Refund policy
REFUND & RETURN POLICY
Last updated: October 21st, 2021
Return and exchange is applicable to the following conditions:
Product Defect
- Delivered within 7 days (Not applicable to Apple products);
- A certified product quality problem;
- The application must be a product of the same model and the same color as originally purchased;
- If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
- Damage caused by personal accident are not applicable;
- Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
- Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
- The product to be returned may require to be inspected by authorized dealer and issue an inspection report that certified a product quality problem. This policy applies to brands including but not limited to Nintendo, Samsung and XiaoMi.
- Refund and exchange is not applicable for all Apple products. Customers may visit the Apple Authorized Service Provider for product support and assistant with the original invoice issued by J SELECT during warranty period. All matters and disputes will be subject to the final decision of Apple Authorized Service Provider.
- Refund and exchange policies for Samsung home appliances products, please refer to “Additional Info” section in the product page.
Supporting Documents for the Application:
- Photo or video of the defective item;
- Product with complete original packaging;
- All product accessories and manual came with the original packaging;
- Product warranty card (a clean copy without filling in the information);
- Receipt of the purchase;
- Delivery invoice;
Application procedures:
- Describe the damage that has occurred by sending an email to cs@jselect.com
- For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
- For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
Remarks:
- This Application applies to both J SELECT online and offline stores.
- Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
- Customer may cancel online orders by sending an email to cs@jselect.com or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
- J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
- In case of dispute, J SELECT reserves the right for final decision.
Overview Specification Video Warranty Review (0)
Hybrid active noise cancellation (ANC)
Hybrid ANC performance
- Jabra Elite 5 True Wireless earphone is less sensitive to how you position the buds in your ears, so you get better noise cancellation on both your calls and music
Intuitive HearThrough technology
- Jabra Elite 5 True Wireless earphone uses the buds’ built-in microphones to let you hear what’s happening around you, without removing a bud
6-Mic call technology
- Jabra Elite 5 True Wireless earphone has both external and internal microphones active on all your calls when it's windy
Have more lost-in-music moments
6mm speakers
- Goosebump-inducing, heart-racing, soaring sound that has to be heard to be believed
Audio codecs
- SBC, AAC & Qualcomm aptX codecs
Spotify Tap playback
- Have all the music you could ever wish for on a simple tap on Jabra Elite 5 True Wireless earphone
Customizable equalizer
- Use the customizable equalizer in the Jabra Sound+ app to curate your sound, so your tunes are always exactly how you like them
Keeping it simple
Voice assistants
- Ask for directions. Ask what that song’s called. Ask what the capital city of Uruguay is. And do it completely hands free*.
Connectivity
- Jabra Elite 5 True Wireless earphone has the Bluetooth Multipoint function, keeping you connected to two devices at once
Pairing
- Get paired in seconds, with Google Fast Pair and Microsoft Swift Pair**
*With Alexa Built-in or Google Assistant
** Google Fast Pair compatible with Android OS 6.0 or higher. Microsoft Swift Pair compatible with Windows 10 or higher.
Keep on keeping on
- Jabra Elite 5 True Wireless earphone gets up to 7 hours in the buds, and up to a total of 28 hours with the Qi-certified wireless charging case
- Fast charge feature optimized to give you an hour of power in ten minutes
- Stretch the battery out even further by using one bud while the other charges
Do it like the Danes
- IP55 rating
- 2-year warranty
Dimensions (W x H x D) | Main unit: 20 mm x 20.54 mm x 27 mm Charging case: 26 mm x 38.9 mm x 64.1 mm |
Weight | Earbud (each): 5 g Charging case: 40 g |
Active Noise Cancellation (ANC) | Hybrid ANC |
Voice assistant enabled | Amazon Alexa, Siri®, Google Assistant™ (Android only) |
Music time | Earbuds: up to 7 hours With charging case: up to 28 hours |
Fast charge | Charge 10 minutes for up to 1 hour use |
Charging time | Up to 3 hours |
Connectivity | Bluetooth® 5.2 |
Operating range | Up to 10 m |