Return and exchange is applicable to the following conditions:
Delivered within 7 days;
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Describe the damage that has occurred by sending an email to email@example.com
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to firstname.lastname@example.org or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
Incorporated RF and EMS functions allow you to warm up the area from inside with RF, softening the fat as you perform a kneading massage. The EMS then works on the muscles underneath the fat firming them.
Radio Frequency (RF)
Works by generating heat deep under the skin by promoting metabolism with a hyper-thermal effect. This procedure enhances blood/lymphatic flow, and is used for the purpose of fat reduction.
Electrical Muscle Stimulation (EMS)
Effectively exercises your muscles for firming the body. Also, facial electrical muscle stimulation may rejuvenate aging, wrinkled, or sagging skin.
Aesthetician’s hand massage
The unique Tornado-like undulating motion of the rollers will create a pinch & release kneading just like an aesthetician’s hand massage to effectively massage the concerned area.
2-3 times per week
W97 × D189 × H65 (mm)
Country of origin:
Warranty Registration J Select is a brand under Jebsen Group. For warranty registration, please visit hk.jebsenconsumer.com.