Thule EnRoute backpack (23L)
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A 23L daypack with unique L-shaped opening, discrete SafeZone valuables storage and spacious yet integrated zippered side pockets.
Return & refund policy
Last updated: 2 Mar 2020
Return and exchange is applicable to the following conditions:
Delivered within 7 days;
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Describe the damage that has occurred by sending an email to email@example.com
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to firstname.lastname@example.org or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
Protect a 15.6" laptop and 10" tablet in dedicated, padded slip pockets
Safeguard a phone, sunglasses or other valuables in hard-shell SafeZone compartment
High-visibility into main compartment from wide, L-shaped opening
Quickly access small valuables in soft-lined pocket
Keep a water bottle, power brick, umbrella, keys or other daily belongings safe and accessible in side zippered pockets
Quickly access a snack or small notebook in oversized front pocket
Keep small accessories secure and easy to find in interior zippered mesh pocket
Attach extra gear onto hidden lash points on front panel
Secure excess shoulder strap webbing out of the way with strap management system
Carry in comfort thanks to sternum strap and padded back panel with airflow channel
- Dimensions: 30 x 24 x 47 cm
- Laptop compartment dimensions: 38.5 x 26.5 x 3.1 cm
- Weight : 0.98 kg
- Volume: 23 L