Siemens iQ500 3-door refrigerator - KG28US12EK (275L)
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- noFrost technology prevents icing and frosting so you never have to defrost again.
- The LED lights up the interior brightly and evenly, without dazzling.
- The fruit and vegetables stay crispy in the drawer with wavy bottom.
- The iceTwister for ice cubes on demand. Easy to refill.
- The safetyGlass shelves are of extra strong, easy-cleaning safety glass.







Refund policy
Return & refund policy
Last updated: 2 Mar 2020
Return and exchange is applicable to the following conditions:
Product Defect
Delivered within 7 days;
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Delivery invoice;
Application procedures:
Describe the damage that has occurred by sending an email to cs@jselect.com
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
Remarks:
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to cs@jselect.com or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
Overview Specification Warranty Review (0)
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No more defrosting: the noFrost technology.
- With noFrost, a ventilation system diverts the humidity from the freezer compartment. As a result, the air remains dry. This reliably prevents frost from forming on the inside of the appliance or on your food.
Brings more light into the dark: LED lighting.
- The new integrated long-lasting LED lights are flush in the side walls or ceiling and illuminate the interior uniformly and perfectly without blinding you.
Shatterproof and easy to clean: the safetyGlass shelves.
- All glass shelves are made from extra strong, easy-to-clean safety glass. If something tips over, the spillage is contained and does not spill into the rest of the refrigerator compartment.
Fresh air without bacteria: the airfreshFilter with antiBacteria.
- The airfreshFilter with antiBacteria actively neutralises odours inside the refrigerator and filters out bacteria. Unpleasant substances from foods with intensive odours are absorbed, and the air remains clean and fresh – without replacing the filter for the life of the appliance.
Always the right temperature - freshSense
- Even the slightest changes in temperature, like the sun shining on the fridge freezer, can affect the conditions inside the fridge – and thus the freshness of your food. To prevent this, freshSense measures the temperature on the inside and the outside of the fridge and knows when the surrounding conditions change. As soon as a change is registered, the control system immediately takes countermeasures to ensure your food stays fresh for as long as possible.