Samsung Galaxy Z Fold4 5G smartphone (12+256GB)
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- Samsung Galaxy Z Fold4 has extra-large screen makes it the ultimate do-more device
- Galaxy Z Fold4 is even more pocket-friendly slimmed down bezels and lightweight materials
- Pro-grade Camera with Nightography adopted on Z Fold4
- Even more third-party apps optimized for Z Fold4
Return & refund policy
Last updated: 2 Mar 2020
Return and exchange is applicable to the following conditions:
Delivered within 7 days;
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Describe the damage that has occurred by sending an email to firstname.lastname@example.org
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to email@example.com or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
The screen and design of Galaxy Z Fold4
- Extra-large screen makes Samsung Galaxy Fold4 the ultimate do-more device
- Samsung Galaxy Fold4 is even more pocket-friendly slimmed down bezels and lightweight materials
- Samsung Galaxy Fold4 becomes the most durable foldable smartphone with IPX8 water resistant rating and built with the toughest Armor Aluminum and Gorilla Glass Victus+
Professional camera, even more support for Z Fold4
- Pro-grade Camera with Nightography installe don Samsung Galaxy Fold4
- Even more third-party apps optimized for Samsung Galaxy Z Fold4
- Samsung Galaxy Fold4 is a foldable smartphone with S Pen support
- Samsung Galaxy Fold4 is powered by the fastest chip in the Galaxy series
A new spin on slim
- Samsung Galaxy Z Fold4 is basically two phones in one — with nearly the weight of a less-flexible phone
- Slimmed down everywhere but the screen, minimized bezels and lightweight materials make Samsung Galaxy Z Fold4 even more pocket-friendly
Give your back button a break
- Whether toggling between texts or catching up on emails, take full advantage of the expansive Main Screen of Samsung Galaxy Z Fold4 with Multi View
- PC-like power in your pocket transforms apps optimized with One UI to give you menus and more in a glance
*Image simulated for illustrative purposes. Actual UI may be different.
*Galaxy Z Fold4 requires the latest Microsoft Outlook (minimum version 4.2222.0.) for this feature.
*Screen layout adjustment availability may vary by app.
*Availability of feature may vary by country or region.
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