Return and exchange is applicable to the following conditions:
Delivered within 7 days;
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Describe the damage that has occurred by sending an email to firstname.lastname@example.org
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to email@example.com or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
Our first-ever wireless earbuds with 2-way speakers delivering
sound by AKG with rich treble and bass, an adaptive
3-mic system for crystal clear calls, and long-lasting battery
power — all for a premium listening experience.
Escape into your music Rich, natural sound is now expanded by Galaxy Buds+ new, 2-way dynamic speaker system and boosted driver.
The powerful bass and crisp high notes will have you moving to the beat wherever you go.
Speak without having to shout Enjoy crystal clear calls and unparalleled voice quality with 2 innovative outer mics that pick up your voice and preserve it against background noises.
Sound quality you can hear Catch the details of your music and videos in the balanced and spacious audio crafted by AKG.
The satisfying studio quality sound is pure and natural, enhancing listening to podcasts, audiobooks and phone calls.
Power that keeps you grooving Play music without worrying about battery life.
Enjoy up to 11 hours of uninterrupted listening time on a single charge that extends to 22 total hours with the Galaxy Buds+ charging case.
Only buds :11hr
With charging case: 22hr
Fast charging for short pauses
Play time :Around 1hr
Wireless buds, wireless charging Replenish your battery on any Qi compatible wireless charger or skip the charger and conveniently share power directly from your Galaxy phone.
Know when it’s time to recharge Use your smartphone to check how much battery life you’ve got left on each bud and charging case, so you know when to power up.
Hear what you want to hear Adjust how much of the outside world you let in to stay aware and connected.
Turn up Ambient sound volume when you need to engage your surroundings without having to take your earbuds out.
Sound:Sound by AKG
Playback Time :Total 22 hours (earbuds 11hours + case 11 hours)
Talk Time :Total 15 hours (earbuds 7.5 hours + case 7.5 hours)