Razer wireless gaming headset- Kraken BT Kitty Edition (quartz)
You can earn: +
- Kitty ears and earcups powered by Razer Chroma RGB
- Bluetooth 5.0
- 40ms low latency connection
Return & refund policy
Last updated: 2 Mar 2020
Return and exchange is applicable to the following conditions:
Delivered within 7 days;
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Describe the damage that has occurred by sending an email to email@example.com
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to firstname.lastname@example.org or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
The style possibilities are endless—with 16.8 million colors and a suite of lighting effects, you’ll be able to customize the headset to your heart’s content.
When not in Gaming Mode, its wireless connection remains just as stable and uses less power—meaning the headset can last up to 20 hours with lighting on, or up to 50 hours with the lighting off.
Activate Gaming Mode to boost the headset’s wireless performance during competitive games, and be quicker to aim or react with audio and video that’s even more in sync.
At its core, the headset provides a rich audio experience that increases your gaming enjoyment, pushing out clear trebles and midrange as well as deep, impactful bass.
With a sweet spot for your voice that’s designed to pick up less noise from every other direction, the mic has no problems helping you sound as good as you look.
FREQUENCY RESPONSE: 20 Hz – 20 kHz (44.1 kHz Sampling)
IMPEDANCE: 32 Ω
SENSITIVITY: 96 dB/mW at 1 kHz
DRIVER SIZE - DIAMETERS (MM): 40 mm
DRIVER TYPE: Dynamic Driver
EARCUPS: Over-Ear (Circumaural)
INNER EARCUP DIAMETER: Major Diameter 102 mm, Minor Diameter 88.5 mm
EARPADS MATERIAL: Plush Leatherette with Foam
NOISE CANCELLING: Dual Mic Noise Cancelation
CONNECTION TYPE: Bluetooth 5.0 connection