Philips sonicare protectiveclean 5100 - sonic electric toothbrush HX6857/20
You can earn: +
- Safe & gentle on sensitive areas, orthodontics & dental work
- Choose from three modes
- Philips Sonicare's advanced sonic technology
- Lets you know when you're pressing too hard
- Connects smart brush handle and smart brush heads
- Always know when to replace your brush heads
- Encouragement to brush thoroughly
- Makes traveling easier for you
Return & refund policy
Last updated: 2 Mar 2020
Return and exchange is applicable to the following conditions:
Delivered within 7 days;
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Describe the damage that has occurred by sending an email to firstname.lastname@example.org
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to email@example.com or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
Improves gum health by up to 100%
Densely-packed, high-quality bristles give you an extra gentle brushing to remove plaque along the gumline to improve gum health up to 100% more than a manual toothbrush. And, the specially curved power tip makes reaching the teeth at the back of your mouth a breeze.
Choose from three modes
This toothbrush allows you to customize your brushing to your own needs, with a choice of three modes. Clean mode is standard for superior cleaning. White is the ideal mode for removing surface stains. And Gum Care mode adds an extra minute of reduced-power brushing, so you can gently massage your gums.
Safe & gentle on sensitive areas, orthodontics & dental work
You can be sure of a safe brushing experience: our sonic technology is suitable for use with braces, fillings, crowns, and veneers, and helps prevent cavities and improve gum health.
Philips Sonicare's advanced sonic technology
Philips Sonicare's advanced sonic technology pulses water between teeth, and its brush strokes break up plaque and sweep it away for an exceptional daily clean.
Lets you know when you're pressing too hard
You may not notice if you’re brushing too hard, but your toothbrush will. If you start taking it out on your gums, the toothbrush will make a pulsing sound as a reminder to ease off on the pressure.
Connects smart brush handle and smart brush heads
A microchip-enabled technology that detects and synchronizes the smart brush head with the smart handle. The smart handle and smart brush head pair is a powerful combination that enables Smart replacement reminders.
Always know when to replace your brush heads
All brush heads wear out over time. But our BrushSync technology tracks how long you've been using your brush head for, and how hard you've been brushing. When it's time to replace it, a light on your handle and a short beep will let you know. That way, you can be sure your brush head is doing a good job.
Encouragement to brush thoroughly
Our QuadPacer lets you know when you've spent just the right amount of time cleaning each part of your mouth, while our Smartimer tells you when you've brushed for the recommended two minutes.
Makes traveling easier for you
Our premium travel case lets you store your toothbrush hygienically, while our compact charging base keeps you topped up when you’re on the go. You do get two weeks of regular use from a single full charge, but the charger's just the ticket for longer trips.