Panasonic inverter ECONAVI split type air conditioner - CS-E24VKA (2.5HP)
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- 2.5 HP (Heat Pump Model - With Remote Control)
- Cooling Capacity: 23,200 Btu/h
- Heating Capacity: 29,300 Btu/ht
- Inhibits up to 99% of virus and bacteria
- Supported with Panasonic Comfort Cloud App
- Grade 1 Energy Label, R410A Refrigerant







Refund policy
Return & refund policy
Last updated: 2 Mar 2020
Return and exchange is applicable to the following conditions:
Product Defect
Delivered within 7 days;
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Delivery invoice;
Application procedures:
Describe the damage that has occurred by sending an email to cs@jselect.com
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
Remarks:
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to cs@jselect.com or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
Overview Specification Warranty Review (0)

nanoe™X is a patented ion technology developed by Panasonic. It is an electrostatic atomization technology that collects invisible moisture in the air and applies high voltage to it to produce "hydroxyl radicals contained in water". The decisive factor is the existence of hydroxyl radicals inside nanoe™X. Hydroxyl radicals are characterized by being strongly oxidative and highly reactive to inhibit a wide variety of air-pollutants, associated with the effect of skin and hair motorization, which provides the best quality of air to your family.
7 Effects: Odours, Bacteria & viruses, Mould, Allergens ,Pollens, Hazardous substances, Skin & hair

Advantage of nanoe-G- Air-purifying operation can be activated independently
The air-purifying function can be activated independently when the cool mode and heat mode are off.

Advantage of nanoe-G - Maintenance-Free
No maintenance required for nanoe-G generator device as nanoe-G is generated from water in the air.

Advantage of nanoe-G - Low Energy Consumption
You don't have to worry about the hefty electricity bills as it only consumes a minimum amount of energy, 25W per hour for a single unit with fan mode.
*Energy Consumption may vary depending on models.