Nintendo Switch Games - Pokémon Sword
You can earn: +
- Embark on a journey in the new Galar region, where you’ll challenge the troublemakers of Team Yell, while unraveling the mystery behind the Legendary Pokémon Zacian and Zamazenta!
- Explore the Wild Area, a vast expanse of land where the player can freely control the camera.
- Team up with three other players locally or online in the new multiplayer co-op Max Raid Battles
Return & refund policy
Last updated: 2 Mar 2020
Return and exchange is applicable to the following conditions:
Delivered within 7 days;
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Describe the damage that has occurred by sending an email to email@example.com
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to firstname.lastname@example.org or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
THE POKÉMON OF THE GALAR REGION
Many different species of Pokémon call the Galar region home. There are many things we don’t yet know about the biology of these Pokémon, and it appears that many researchers are still working daily to discover more information. But we’ll tell you what we can about some of these unique Pokémon!
The People of the Galar Region
As a resident of the Galar region, you’ll embark on an adventure to become the Champion. Along the way, you’ll be sure to meet many different people and Pokémon!
- Product Name: Pokémon Sword
- Publisher: Nintendo
- Release date: November 15, 2019
- Developer: GAME FREAK
- Genre: Adventure, Role-Playing
- Players: up to 4 players
- Supported Languages: Japanese, French, German, Italian, Spanish, Korean, Chinese, English