Juvena Aqua Recharge Essence (50ml)
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Return & refund policy
Last updated: 2 Mar 2020
Return and exchange is applicable to the following conditions:
Delivered within 7 days;
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Describe the damage that has occurred by sending an email to firstname.lastname@example.org
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to email@example.com or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
In the east of the continent, it is sometimes grown in bonsai form or used for medicinal purposes.
The cosmetics industry exploits its high moisture content to achieve a long-lasting 24-hr moisturizing effect.
The Aqua Recharge Essence is for skin that needs special moisturizing and renewed energy.
The Aqua Recharge Essence improves the quality of your skin.
This intensive moisturizing and energizing formula combined with a wild rhododendron stem cell extract refreshes and revitalizes the skin.
Valuable oils add extra softness and suppleness. Noticeably softer and fresher skin with sparkling radiance.
Apply after cleansing as an intensive moisturizer before applying your normal skin care products.
The pipette enables you to dispense the correct amount of essence.
To do so, press lightly on the vacuum mechanism in the cap.
Drizzle this little by little over your face, neck and décolleté, and massage in gently with your fingertips.
Use as additional moisture for everyday skin care or as an intensive course of treatment!