- Made in Taiwan,extreme high quality
- Unique Straw Cap design
- Easy to clean
- 100% BPA-free, bio-based ECOZEN material
Return & refund policy
Last updated: 2 Mar 2020
Return and exchange is applicable to the following conditions:
Delivered within 7 days;
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Describe the damage that has occurred by sending an email to email@example.com
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to firstname.lastname@example.org or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
Straw Lid x Dedicated Storage Slot
The first elephant trunk straw cap to keep the straw clean and dust-free, and put the straw cap in the exclusive storage slot when drinking, without the risk of losing the straw lid.
Thick and thin straws, satisfied at once
Clear Ecozen straws are clear and transparent, easy to clean and more hygienic, more durable than glass straws, and not as hard as stainless steel straws that affect the taste. The rounded edge of the straw is polished without scratching the tongue, and the beveled bottom makes it easy to control the straw! The thick and thin straws are available at once, and a straw brush is included, so both straws can be used!
10 seconds cleaning, easy to maintenance
The Elephant Mug is designed with a 7.5 cm diameter mouth, with a wide mouth opening that is easy to reach the bottom with one hand. The transparent and smooth Ecozen material makes it easy to clean, and it can be cleaned in 10 seconds, so it won't leave dirt and odor behind.
Elephant cups of all sizes, both useful
The elephant cup is lighter and lighter than an iphone with increased capacity! 1/3 of the weight of the market straw cup, easy to take out every day 0 burden!
720ml / 190g Elephant cup｜Large hand shake cup, no problem to fill up!
520ml / 160g Small Elephant Cup｜One cup for medium latte and medium hand shake drinks, small size and easy to put in your bag!
- Material: Ecozen™
- Made in Taiwan
- Capacity: 520ml
- Size: 86mm Diameter x 20cm Height
- Temperature: 0°C – 90°C
- Contents: Orginal Cuppa, Standard & Wide Straws, Straw Brush