Dyson V11™ Absolute Extra vacuum cleaner
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- Intelligently senses and adapts to different floors.
- Real-time reporting on the LCD screen.
- Click-in battery for even longer cleans.
- Engineered for complete hard floor and carpet cleaning.
Return & refund policy
Last updated: 2 Mar 2020
Return and exchange is applicable to the following conditions:
Delivered within 7 days;
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Describe the damage that has occurred by sending an email to firstname.lastname@example.org
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to email@example.com or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
An integrated digital motor spins the brush bar up to 60 times a second. It drives stiff nylon bristles deep into carpet to remove dirt, and carbon fibre filaments capture fine dust on hard floors.
Remove and replace at the press of a button for even longer cleans. Click-in batteries can be charged on or off the machine.
Three cleaning modes optimised for a variety of tasks. The right balance of power and run time, where you need it.
Monitors system performance 8,000 times a second, then reports in real time on the LCD screen.
The Dyson V11™ vacuum drops into the wall-mounted dock, to charge it and tidily store tools. So it's ready to grab and go.
The 'point and shoot' mechanism hygienically ejects dust and debris deep into your bin, in one action – so there's no need to touch the dirt.
Spins at up to 125,000rpm, creating Dyson’s most powerful intelligent vacuum.
14 cyclones generate forces of 79,000g to fling dust into the bin without clogging the filter, so there’s no loss of suction.
Dyson’s power-optimising technology and battery-saving trigger help maximise run time, only using power when you need it.
Dyson V11™ Absolute Extra
High Torque cleaner head
Soft Roller Cleaner head
Mini motorised tool
Mini soft dusting brush
Stubborn dirt brush
Light pipe crevice tool
Wand Storage clip
|Up to 60 minutes|