Return and exchange is applicable to the following conditions:
Delivered within 7 days;
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Describe the damage that has occurred by sending an email to email@example.com
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to firstname.lastname@example.org or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
You feel a strong, deep connection to the places you go
It makes sense that you’d want that same feeling for your music
This is where SoundLink Flex shines
The sound is crisp, clear and free of distortions, so you can hear each instrument and nuances in the vocals
The treble and bass are balanced, allowing you to hear every pitch
And its powerful bass can boom and project music that energises and makes you rock your head
It’s all made possible with innovative technology housed in a beautiful, versatile design
Survives spills, dips and more
Rigorously tested to meet an IP67 rating, SoundLink Flex is waterproof
Dunk it in water and it’ll keep on playing
It even floats, so it won’t sink to the ocean floor if it falls off of your paddleboard
The speaker is also protected against dust, so you don’t need to worry if it gets sandy at the beach
To ensure further protection from water, dust and debris, the transducer and passive radiators underneath the steel grille are built with rugged, waterproof materials and are sealed tightly to the speaker’s housing
New light sensorDetects lighting and connects to more scenes
With its powder-coated steel grille and silicone exterior, the SoundLink Flex Bluetooth speaker was purpose-built with durable materials, making it adventure-ready
Its tough exterior can withstand almost any mishap, like a fall to the floor
The grille’s thick coat of powder gives the speaker a rugged texture that can withstand whatever your day throws at it
The powder coat won’t peel or flake, and it’s resistant to rust corrosion and UV light
Yet, for all that “tough talk”, the unique ergonomic design of this wireless speaker is easy to hold and feels good in your hand wherever you grab it
Tilt it. Flip it. Hang it. Always incredible sound.
SoundLink Flex is versatile enough to take with you anywhere
And with its PositionIQ technology, it automatically adjusts to however it’s oriented to optimise the sound
Whether it’s standing upright, lying on its back or hanging from its tear-resistant utility loop, the SoundLink Flex will deliver your music in full, balanced tones
Keeps up with you all day
Whether you’re working a long shift or enjoying a day on the water, SoundLink Flex will provide your soundtrack all day
It can go for up to 12 hours on a single charge and when it’s time to power back up, you can recharge it quickly via its USB-C port
Bose speakers, better
Sure, SoundLink Flex is incredible all on its own
But like all Bose speakers, this versatile portable speaker gets even better when teamed up with other speakers
Pair it with another SoundLink Flex or other Bose Bluetooth speaker to enable Party Mode and enjoy what you’re hearing in more rooms
Or more areas outdoors
Even a bit of both—SoundLink Flex also connects to Bose Smart Soundbars so you can keep tabs on the game while you’re away from the TV
Compatible with the Bose Connect app
With the Bose Connect app, you can personalise your settings, pair multiple speakers, unlock product features, keep your software up to date and more
What’s in the box
SoundLink Flex speaker
USB-C to USB-A charging cable (Black)
SoundLink Flex Bluetooth speaker and USB-C to USB-A charging cable
Dimensions/weight: SoundLink Flex speaker:9 cm H x 20.1 cm W x 5.2 cm D (0.6 kg)
Materials:Soft-touch silicone exterior and powder-coated steel grille with fabric utility loop
Rechargeable lithium-ion battery
Battery life up to 12 hours
Charging time: approximately 4 hours when using the original cable. Using a third-party USB-C cable or power source may influence charging time.
Bluetooth range: up to 9 m (30 ft)
Bluetooth version: 4.2
Inputs： USB-C port
Microphones： Built-in microphone acts as an extension of the microphone in your mobile device.
Controls：Button controls: Power on, Bluetooth, Volume up/down, Multi-function button