B&O Bang & Olufsen Beoplay EX Wireless In-Ear Earphones
You can earn: +
- All-new ergonomic design
- Adaptive Active Noise Cancellation
- Soul-stirring sound
- IP57 waterproof earphones
- Precision craftsmanship
Return & refund policy
Last updated: 2 Mar 2020
Return and exchange is applicable to the following conditions:
Delivered within 7 days;
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Describe the damage that has occurred by sending an email to firstname.lastname@example.org
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to email@example.com or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
Comfort you can count on
Beoplay EX fits. With your lifestyle and your ears. An all-new ergonomic design gives you complete comfort right out of the case, while soft tips let you listen for hours without fatigue. Whether you're walking, running or jumping, the stick silhouette ensures stability, while staying snug and flush to your ears.
Peace of mind
Turn a loud train ride into a moment of focus. Or make your run a meditative experience. EX monitors ambient outside sound and adapts to cut it out, so you can enjoy distraction-free listening and the highest quality calls – wherever you are. Want to let the world in? Transparency Mode takes care of that in just a tap.
Looks small. Sounds mighty.
Beoplay EX punches well above its size, with fuller bass and a level of detail that is unbeatable for such a compact form. A 9.2mm driver in each earbud brings the power – everywhere, every time.
Water? Don't sweat it.
Caught in a downpour? Bring it on. Beoplay EX stays waterproof in up to a metre of water for 30 minutes, and stands up to dust and sand, thanks to its IP57-rated build quality. There's no such thing as bad weather, just the wrong earphones.
Carefully positioned to be closer to your mouth, the stick houses six microphones that let you take and make calls with confidence. Background noise? Intelligent beam-forming technology distinguishes between your voice and other sounds, so you're always crystal clear.
|Loudspeaker||Electro-dynamic, 9.2 mm diameter|
|Impedance||32 Ohm +/- 3.2 @ 1KHz|
|Effective frequency range||20 – 22,000 Hz|
|Sensitivity||108 dB +/- 2 dB 1kHz @ 1mW (0.178V)|
|SAR||Max. power < 12 dBm|
aptXTM Adaptive; AAC; SBC
|LED indicators||Battery LED|
|Microphones||Six MEMS, omni-directional ((beam directional for speech)|
|Noise reduction||Adaptive active noise cancellation|
|Battery play time||Play time measured at 80dB pink noise using AAC codec; ANC on: 6 hours in earphones, 20 hours in total; ANC off: 8 hours in earphones, 28 hours in total|
|Battery type||Rechargeable lithium-ion battery; Capacity right: 70 mAh; Capacity left: 70 mAh|
|Charging case||Capacity 380 mAh 2.5 charges with up to 20 hours playtime* - one charge in earbuds and 2.5 additional in a fully charged charging case in AAC playback.|
|Power supply||5V USB charging by USC-C connector|
|Charging time||Earphones: 1.5 hours in charging case for a full charge; charging for 20 minutes gives up to 1.75 hours playback. USB-C: 1 hour 45 minutes to fully charge charging case; Wireless (Qi): 2 hour 15 minutes to fully charge the case|
|Charge unit||USB-C charger 5V DC / 600 mA; USB-C or wireless Qi charger|
Right earbud:Play / Pause; Volume up; Incoming call; End call.
Bluettoth 5.2; 10 m operating range
|Certifications||Made for iPhone (MFi); Microsoft Swift Pair; Supports Apple watch interface; Google Fast Pair|