Return and exchange is applicable to the following conditions:
Delivered within 7 days;
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Describe the damage that has occurred by sending an email to firstname.lastname@example.org
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to email@example.com or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
Slim automatic opening and closing umbrella Umbrella opens and closes with one touch. Even weak ones can operate smoothly.
Cleared 500 open / close endurance tests Although it is an automatic opening and closing umbrella that is easily broken due to its complicated structure, Smooth Automatic has cleared 500 switching endurance tests. Third-party inspection organizations have demonstrated that they can be used without any problems even after endurance testing with 500 cycles of opening and closing at a rate of 6 times per minute.
Easy operation even for people with weak power We reviewed the spring structure built into the shaft of the automatic opening / closing umbrella. We reduced the power to store the shaft by about 45% compared to our company, and now we can operate smoothly even if the power is weak.
Lightweight and slim We applied the parachute cloth manufacturing method to the umbrella fabric, and woven it with 15 denier of the same thickness as the yarn used for stocking. The overall weight is lightened by using 15 denier fabric, and it becomes slim when folded by thin fabric.
Nano Technology Strong Water Repellent, Continuous Processing "Easy-Dry" The long-lasting coating is "Easy-Dry". By modifying the water repellent into fine particles of nano class, the water repellent coating penetrates deep into the fiber and becomes difficult to peel off.
length of rib: 54 cm
Use diameter: 97 x 56 cm
Total length when stored: 28 cm
Width when stored: 4 cm