- Rapid Pressure Release Tech
- Taste Control system
- Pre-set Cooking Programs
- Step-by-Step Guidance
Refund policy
REFUND & RETURN POLICY
Last updated: October 21st, 2021
Return and exchange is applicable to the following conditions:
Product Defect
- Delivered within 7 days (Not applicable to Apple products);
- A certified product quality problem;
- The application must be a product of the same model and the same color as originally purchased;
- If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
- Damage caused by personal accident are not applicable;
- Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
- Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
- The product to be returned may require to be inspected by authorized dealer and issue an inspection report that certified a product quality problem. This policy applies to brands including but not limited to Nintendo, Samsung and XiaoMi.
- Refund and exchange is not applicable for all Apple products. Customers may visit the Apple Authorized Service Provider for product support and assistant with the original invoice issued by J SELECT during warranty period. All matters and disputes will be subject to the final decision of Apple Authorized Service Provider.
- Refund and exchange policies for Samsung home appliances products, please refer to “Additional Info” section in the product page.
Supporting Documents for the Application:
- Photo or video of the defective item;
- Product with complete original packaging;
- All product accessories and manual came with the original packaging;
- Product warranty card (a clean copy without filling in the information);
- Receipt of the purchase;
- Delivery invoice;
Application procedures:
- Describe the damage that has occurred by sending an email to cs@jselect.com
- For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
- For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
Remarks:
- This Application applies to both J SELECT online and offline stores.
- Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
- Customer may cancel online orders by sending an email to cs@jselect.com or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
- J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
- In case of dispute, J SELECT reserves the right for final decision.
Overview Specification Warranty Review (0)
Rapid Pressure Release Technology
- Rapid Pressure Release Technology delivers automatic pressure release in just 7 minutes - 50% faster than stove top cooking
My Favorite stores up to 3 customized cooking programs
- Cook your favorite dishes in one touch with My Favourite - simply store to 3 customized cooking programs and press Shortcut to start
Taste Control System
- Get tastier results with our new Taste Control system - precise pressure and temperature control increases meat tenderness by 22% and juiciness by 42%
Pre-set Cooking Programs
- Pressure cooking to slow cooking, sautéing to steaming - enjoy over 35 pre-set menu options at the touch of a button
Step-by-step guidance for easy operation
- Friendly user interface with step-by-step setting guidance makes the cooking process effortless
18 Protection Systems
- Equipped with 18 safety protection systems for worry-free cooking
Child Lock
- The inbuilt Child Lock system allows you to go about mealtime prep when your family's around
Add ingredients during cooking
- Whether you want to add extra ingredients or realised there's something missing from your recipe, simply press the Add Ingredients During Cooking button at any time to drop and stir in with ease
Sauce thickening for greater texture and flavor
- Press the Sauce Thickening button after pressure release - the high-powered boiling function will make your dishes thicker, richer and seal in the flavor
Sustainability
Packaging: >90% recycled materials
Country of origin: Made in China
Weight and dimensions
Dimensions of packaging (LxWxH): 462 x 352 x 317 mm
Dimensions of packaging (WxDxH: 462 x 352 x 317 mm
Weight incl. packaging: 8.8 kg
Dimensions of product (LxWxH): 385 x 285 x 262 mm
Weight of product: 6.2 kg
Technical specifications
Power: 1000 W
Voltage: 220-240 V
Frequency: 50-60 Hz