- Exceptional results thanks to State-Of-The-Art technologies; motion sensor to release steam, no temperature setting, ironing coaching and maintenance alerts via our App.
- Cares for materials and colours gently thanks to the iron and Laurastar DMS.
- Prevents creases thanks to the active ironing board with fan function and the iron with Laurastar 3D soleplate.
- Optimum amounts of steam thanks to pulsed steam.
- Purifies textiles thanks to Laurastar DMS, which eliminates dust mites, bacteria and fungi that resist 30 to 40°C wash cycles.
Return & refund policy
Last updated: 2 Mar 2020
Return and exchange is applicable to the following conditions:
Delivered within 7 days;
A certified product quality problem;
The application must be a product of the same model and the same color as originally purchased;
If the product is a discontinued or outlet item, J SELECT will offer the customer a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Personal care products, food and healthcare products, headsets, earphones and watches are not applicable;
Application without accompanying required supporting documents or information as stated below (“Supporting Documents”) is not accepted.
Supporting Documents for the Application:
Photo or video of the defective item;
Product with complete original packaging;
All product accessories and manual came with the original packaging;
Product warranty card (a clean copy without filling in the information);
Receipt of the purchase;
Describe the damage that has occurred by sending an email to firstname.lastname@example.org
For orders purchased at online (jselection.com and other 3rd party platform we operate), J SELECT will arrange collection of the product by a logistics company or you can simply return the product to our offline stores. However, prior to return the products to our stores, please bring along the email acceptance of the return and exchange received from our Customer Service department.
For orders purchased at J SELECT offline stores, please visit our J SELECT offline stores for return and exchange.
This Application applies to both J SELECT online and offline stores.
Customer may contact our Customer Service hotline at 2926 2300 during service hours (Monday to Friday, 9:00am to 8:00pm, Saturday, 9:00am to 6:00pm).
Customer may cancel online orders by sending an email to email@example.com or contacting our Customer Service hotline before receiving delivery confirmation by call or email.
J SELECT will charge a handling of 4% of the grand total of the order or HK$300, whichever is higher.
In case of dispute, J SELECT reserves the right for final decision.
The most sophisticated model in the range, the Laurastar SMART U is equipped with all of Laurastar’s latest technological innovations. With its motion sensor and connectedness, this system is there to ensure that you get perfect results, without any effort.
DRY MICROFINE STEAM
Laurastar DMS guarantees you a perfect result in half the time, treating fabrics gently by delicately plumping them and providing a hygienic effect at the heart of fibres that kills 99.999% of bacteria and 100% of dust mites* through the simple act of ironing: Performance, care and hygiene thanks to steam that doesn’t leave your clothes wet and works 15 times faster than steam from standard steam generators.
*tests carried out by the Swiss laboratory Scitec Research SA
The fan system automatically holds the fabric in place on the board and creates an air cushion to prevent the formation of creases.
As for the vacuum, it makes it possible for clothing to stay flat on the board, making it easy to iron creases.insi le repassage des plis.
ACTIVE 3D SOLEPLATE
An exclusive feature that offers unrivalled ironing in a single movement, thanks to the surface of the soleplate that holds the fabric in place while steam is distributed over its entire surface to effortlessly eliminate creases.
The fibres are thoroughly refreshed.
There’s no longer any need to press any buttons.
Just start moving and steam will be released. It’s never been so easy to get such beautiful results.
Laurastar’s latest high-end models are equipped with pulsed steam, the ultimate finishing touch to take care of your clothing.
Diffused through a series of bursts, pulsed steam ensures an optimum amount of steam for perfect results, regardless of the colour or fabric of your clothing.
Three types of video tutorials can offer assistance: they help with installation and basic ironing techniques, and provide expert advice to iron silk, cotton or wool.
After having conducted studies in our laboratories, we have determined the ideal temperature for ironing. No more adjustments! Your Laurastar Smart or Lift Xtra will automatically reach the ideal temperature for all of your fabrics.